MusicMagpie.co.uk Review: Does It Work?

music magpie reviewWhat is MusicMagpie?

MusicMagpie will buy all your unwanted DVD’s, CD’s and games, and give you cash in return.

The process is very simple: all you have to do is enter the items bar-code and when you have submitted a minimum of 10 and up to a maximum of 500, press ‘Trade’. For each item displayed you are then given the price that you will get for your items.

In the past I have used MusicMagpie because I had a large DVD collection and wanted to get rid of them. I could have used eBay, but didn’t like the idea of  having to enter all the data for each DVD.

Then having to sort out the postage and packing, plus there was no guarantee that I was going to sell them. This makes MusicMagpie the easiest option to take.

Rules To Abide By…

MusicMagpie do have quite a few understandable rules to abide by. These are:

  • The disk must be in the right case.
  • The disk must not be a copy or pirate disk.
  • The disk must not be cracked or have dents, deep scratches or other serious damage to it. (light surface scratches are usually accepted)
  • All the original packaging must be present (including the artwork and booklet where relevant)
  • The cover, the disc artwork and/or the sleeve notes must not be defaced in any way.
  • The packaging must be in good condition. Cases may have light scratches, but booklets and artwork need to be free from tears, stickers and other major blemishes.
  • They only accept trades from the UK and Channel Islands.
  • The bar-code entered onto the site for valuation must be identical & evident on the cover, disc artwork and/or sleeve notes of the item received.
  • If no bar-code is present they reserve the right to reject the item.
  • All games must have all the original instruction booklets in addition to the original art work.

There is one other point to take into account and that is if there is anything missing or the cases are damaged in anyway, you will not get any money for them, nor will MusicMagpie send them back to you.

I also see in their Terms & Conditions that they no longer accept PC games, which in the past I have sold to them.

Is Music Magpie Worth Using?

Admittedly you can get more for your goods by selling them on eBay but it’s the convenience of MusicMagpie that I like. Previously you had to enter all the numbers to the bar-codes in by hand, but now you can get a bar-code scanner for your web cam.

Plus if you have either an iPhone or use an Android Smart phone, you can download the free App. This really does make things so much easier and much better than typing in 200 bar-codes by hand.

How Exactly Does It Work?

After you have entered all the bar-code data you are then given a choice depending on the amount you have submitted. You can either arrange for collection by a Courier, or you can post the parcels at the Post Office.

With the Courier Service you arrange a day for pick up and they come and collect for free. For sending through the Post Office you will be sent some Freepost labels or you can print off the labels and write the details on the box.

The approximate amount of time it takes for MusicMagpie to receive the items and check them is three weeks.

MusicMagpie only pay by cheque unless you have stated that you would like to receive an e-voucher,which you can spend at Marks & Spencer Online. If on the other hand you don’t want the money then you can donate to one of the following charities:

Xpro.org
Breast Cancer Care
RSPCA
The Big Salute
Terrence Higgins Trust
Teenage Cancer Trust
The Children’s Society

Other Services Available

There is a Freebies section which has free offers, competitions to enter, plus ways to make some extra cash online. One of the additional opportunities is to earn ‘Cash For Mobiles’, and this for me has proved invaluable because I have tried many times to see if any of my old mobile phones are worth anything and each time it has been a big fat zero.

With MusicMagpie I can quickly and easily see if my old mobile phones are worth money.

Conclusion: Does MusicMagpie Work?

I have used them many times to sell DVD’s and games and never had a problem. I have read the odd story about people having issues when dealing with MusicMagpie, but these only appear to be minor issues related to the value of goods and do not in any way suggest it is a scam.

Would I use MusicMagpie again? Yes, I would. And if you have some old CD’s, DVD’s, or mobile phones laying around that you want to cash in on, or use to help a charity, MusicMagpie.co.uk is well worth a look.

Neil – WFHW

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terry over - April 30, 2014 Reply

i have waited nearly a month now for payment of £52 for my 152 dvd’s/cd’s.Iv’e had e-mails saying confirm my bank details, i have sent them e-mails asking when i can expect payment,and heard nothing,I wouldn’t use this rip off company again,they ignore mails and you get nothing, i really needed this money as my partner lost their job, now i’m without my goods and no money,cheers music magpie for nothing

    Marcus - May 1, 2014 Reply

    Hi Terry,

    Thanks for sharing your experience with us.

    This doesn’t sound good at all. Have you tried discussing this with the Music Magpie live support? You can access that on the following page:

    http://www.musicmagpie.co.uk/contact_us.asp

    I would appreciate it if you could let me know how things work out, Terry.

    Best wishes,

    Marcus
    WFHW

Lauren - April 12, 2013 Reply

The courier came to pick up the delivery of my old ps2 games on Wednesday 10th April, which was all well and good but I forgot to ask whether I would get an email confirming the items are being looked at and that MusicMagpie would keep me informed? Would I be getting an email telling me some estimated timings for things and how long it would roughly take for the money to go into the bank?

    Neil - April 13, 2013 Reply

    Hi Lauren,

    It normally takes about three weeks for you to receive your cheque.

    Cheers

    Neil
    WFHW

Reece Baker - January 14, 2013 Reply

Initialially i was very happy with Music Magpie. I enetered all the dvd and blueray barcodes and had the prices they would pay quoted, which although quite low we were happy to accept. I was then kept informed of what was happening, and did eventually recieve the payment.

However, when it was confirmed by email how much i would be recieiving, i noticed it was lower than was originally quoted. I queried this with the customer servcies team, and was told that 2 of the barcodes didnt match. This was incorrect, as the music magpie system even recognised the barcodes when i entered them online. The reason that either the machine or individual who looked at the 2 dvds in question thought they didnt match, was because there was a blockbuster sticker over the top, which could easily be read through or peeled off.

I emailed the customer services 3 times over the space of a month about this in December, none of which i ever recieved a reply to, and then purely out of principle i wrote a letter of complaint to the company at the end of December, which again i havnt recieved a reply to.

The actual process, i had no problems with, as it does what it says it will do, and we recieved the funds, but the customer service side of the company is absolutely shocking, and there is a complete lack of care or interest in resolving any problems.

    Neil - January 14, 2013 Reply

    Hi Reece,

    Thank you for your comment.
    I don’t understand why either because I have never had a problems with their Customer Service side of things.
    And I am very sorry this has happened to you.

    Cheers

    Neil
    WFHW

Drew - January 7, 2013 Reply

Is there a US equivalent to this service besides Ebay? Sounds convenient to be able to make cash for them right away instead of waiting forever for them to sell on ebay

    Neil - January 8, 2013 Reply

    Hi Drew,

    Thank you very much for your comment.
    Yes, there is a US equivalent,

    Cheers

    Neil
    WFHW

Chris - January 6, 2013 Reply

I had a scheduled collection between 8am-8pm on the 5th January but nobody turned up. Whether this is the fault of Music Magpie or their courier service is unknown but based on the countless negative reviews I won’t waste my time with them again.

    Neil - January 6, 2013 Reply

    Hi Chris,

    I’m sorry this has happened to you, there may be a bonfide reason as to why?
    I would suggest you telephone them to find out the reason why.

    Cheers

    Neil
    WFHW

      Chris - January 9, 2013 Reply

      Hi Neil,

      Thanks for the reply. I mailed them the issue to which I had no response until I contacted them again with a tweet—this spurred an email from them apologising but with no explanation other than telling me they’d notified their courier. I thought I’d give them a second chance and asked for an alternative day to collect but once again I’ve had no response!

        Chris - January 13, 2013 Reply

        This is the last time I’ll post but I just wanted to make people aware that I finally received confirmation of a recollection. It was for yesterday and nobody turned up again. Useless.

Jay - January 6, 2013 Reply

Hi
Why do they pay so low? You to input about 70CDS to even get £30 .00.
I reall don’t if it is worth the hassle.

Jay

    Neil - January 6, 2013 Reply

    Hi Jay,

    I expect they have to sell them on and it depends on what they can get for them.
    Their costs have to be covered one way or another.
    The service is very handy if you don’t know what to do with your unwanted CD’s and DVD’s.

    Cheers,

    Neil
    WFHW

Womperone - December 12, 2012 Reply

Placed order on 18 Nov & courier collected on 21 Nov, the courier then took 8 days to deliver them to MusicMagpie. It then took them a further 8 days to process the items another day to verify my bank details then another 3 days to process the payment which took a further 5 days to appear in my bank all told it has taken 3 and 1/2 weeks from placing the order.

Not only that but I have not been paid for all my items, even though I spent god know how long going through there extremely long drawn out process of checking every DVD & CD case & disc, putting them all in alphabetical order and putting certain ones in certain boxes and enclosing with a ticked off check list (which I wrongly presumed would speed the process up), because apparently there were “no discs” in the DVDs or the CD were “incomplete” LIES. They’ll be in a workers bag then.

This was a test to see if I use them again and the failed monumentally, I checked there T&Cs and pretty much they were either bang on or a day away from there’s MAX time that each stage may take, my order was on their system processed and nothing changed after the 2nd day?

DO NOT USE save yourself the trouble and get either the same money or slightly more in several cases that I’ve found (x2 batches/trips) since using my local Cash Converters, both batches same or bigger sizes than I sent to MusicMagpie and both times got more money and only took me max of 45min including queuing on a Saturday and I got good service from the staff CASH CONVERTERS is your better safer & faster option

    Neil - December 12, 2012 Reply

    Hi Womperone,

    Thank you for your comment.

    I have never had a problem using MusicMagpie, maybe I been lucky I don’t know.
    But I do accept there are always going to be problems with using any service especially when you have to post
    or have items picked up by a Courier.
    Everything is dealt via second class post so it does take a while.
    As for using Cash Converters, I have never used them but you would have the advantage of doing this in person
    which undoubtedly is going to be much faster.

    All the best

    Neil
    WFHW

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